1,400 complaints and not a single fine — why Popia’s promise appears to fall flat

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1,400 complaints and not a single fine — why Popia’s promise appears to fall flat
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While the Protection of Personal Information Act (Popia) has been in effect for nearly two years, it has seemingly done little to curb the scourge of telemarketing or SMS spam.

These are but a few pubicly-known examples, many of which are confirmed to have been reported to the Information Regulator.

This appears to suggest that there have been few consequences for those who may be guilty of failing to protect their customer data.that the regulator was not being complacent.Werksmans’ data protection and privacy director, Ahmore Burger-Smidt, pointed out that the regulator had to follow a process after a complaint was laid.

Even in cases where the regulator might find a company was negligent, the appropriate punishment might not be a fine, Burger-Smidt said.

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