Technology has disrupted many workplaces. Artificial intelligence like ChatGPT may have an outsized impact on higher-paid office jobs, experts said.
Conversely, 23% of American workers have low exposure to AI, according to the Pew report.
Technology makes some workers more productive. That reduces costs and prices for goods and services, leading consumers to "feel richer" and spend more, which fuels new job creation, he said. However, some workers "lose out," Holzer said. That group largely includes workers who are substituted by technology — those directly replaced by machines and then forced to compete.
The "new automation" of the future — including AI — has the potential to "cause much more worker displacement and inequality than older generations of automation," perhaps eliminating jobs for millions of vehicle drivers, retail workers, lawyers, accountants, finance specialists and health-care workers, among many others, he said.
For example, about 20 jobs listings per million advertised by Indeed in July 2018 sought some type of AI skill. That figure had swelled to 328 jobs per million as of July 2023.
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