Many Airbnbs are now managed by hosts with dozens or even hundreds of properties. What does that mean for guests?
Airbnb has changed a lot since its humble couch-surfing beginnings in 2007. What started as a way for homeowners to earn extra income by renting out their spare bedrooms has become a multibillion-dollar, industry-disrupting giant.
More than 30% of active listings in the U.S. are managed by hosts with 21 or more properties, according to data provided by AirDNA. That’s more than the 26% of listings managed by single-property hosts.are now managed by hosts with more than one property in their portfolio. This trend raises the question: Is staying with a mega-host good for travelers?Staying at someone’s guest house has its charms.
On the surface, this seems to suggest that properties managed by big companies offer a consistently worse experience. But Jamie Lane, chief economist at AirDNA, suspected something else was going on. They found the same trend — lower scores across several ratings for larger portfolios — but it also revealed some interesting details. Larger hosts scored only slightly lower than single-property hosts on cleanliness ratings, though hosts with over 300 properties actually scored slightly higher than those with 100-299 units.
Do hosts with larger portfolios receive lower scores because their service is actually worse? Or because guests are kinder to smaller-scale hosts? That answer seems to be “both.”Choosing between a small-scale or large-scale Airbnb host depends on your preferences. If you want something more like a hotel, you might actually be more comfortable with a professional management company. If you care more about the personalized experience, consider looking for a host with only one or two properties.
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