She plunked down the $135 plus a $5.95 fee, but the card would not work.
It was declined on June 7, and the Tinley Park woman just got the card to work this week. But it wasn't easy, and took the help of a television station.
She even sent a screen grab of her phone more than 90 minutes into the call and had to turn to something to pass the marathon on-hold time. While the good guy escapes prison at the end of the classic movie, Thompson's gift card hell continued.Thompson sent email after email, six in all."And I just remembered you guys," she said, referring to CBS 2."So I'm gonna get in touch with you guys."Thompson got her money, but no explanation and no way to follow up. The"fraud department" wrote her from a customer-unfriendly"do not reply email box.
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