The company reported low gas pressure in cities across North and Central Texas that left...
A warning sign marks a natural gas pipeline outside a compressor station in Dalworthington Gardens, a municipality that’s tucked within the city of Arlington.Gov. Greg Abbott asked the attorney general and the head of the state agency that regulates oil and gas drilling to investigate Atmos Energy, the state’s largest natural gas provider, for a failure to prepare for the frigid temperatures that slammed the state last week.
The company reported low gas pressure in cities across North and Central Texas that left some customers without heat. KXAN reported that the company tweeted that customer service lines were down for the holidays; that tweet has been deleted. In an emailed comment Wednesday, Atmos told the Tribune that the company had a responsibility that “includes undertaking operational planning and preparation to provide such safe and reliable service all throughout the year.”
“Leading up to, and during the winter event, State of Texas agencies worked around the clock to mobilize resources and assist utilities in any way possible,” Abbott wrote in a letter to Railroad Commission Chair Christi Craddick. “At no time did Atmos Energy request assistance. Atmos’ conduct is unacceptable and concrete action must be taken... to ensure it is not repeated the next time that winter weather engulfs our state.
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