Singlish has been a common hurdle for speech-recognition apps in Singapore.
SINGAPORE – Singlish has long been a hurdle for artificial intelligence voice assistants, given the many accents and languages used in Singapore.
The project was presented at the AI in Healthcare Technology Showcase by national programme AI Singapore at the National University of Singapore on Nov 13, alongside 15 other tech projects, including chatbots and digital assistants designed to enhance efficiency in the healthcare sector. Deployed at SingHealth Polyclinics, the AI model supports medical staff during interviews with patients. Prof Chng said that for privacy reasons, the AI is isolated from the internet and performs transcription entirely on the user’s computer.
The same technology is being tested with SCDF under another AI Singapore-funded project called the Intelligent Telephone Triage in Pre-Hospital Emergency Care. The researchers said the data includes more than 300,000 samples of call logs from the authorities and public databases, as well as data from the Infocomm Media Development Authority’s National Speech Corpus – the first large-scale database of Singapore English. The database was compiled to help researchers and developers of speech-related applications improve understanding of locally accented English.
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