pstrongIts iPOS+ platform leads the way in enhancing customer engagement and operational efficiency, securing the Digital - Life Insurance award./strong/p pAIA Singapore was lauded at the prestigious SBR Technology Excellence Awards 2024 for its innovative strides in the digital insurance landscape.
AIA Singapore triumphs at SBR Technology Excellence Awards 2024 for digital innovation in life insurance
AIA Singapore stands as a trailblazer in digital innovation through its Technology Data and Analytics strategy. This strategic approach focuses on empowering insurance representatives with the best-in-class digital tools and industry knowledge, underscoring the company's commitment to enhancing its agency force’s productivity and professionalism.
The"Non-Face-To-Face” Portal through iPOS+ marks a significant innovation in the industry. This feature enables a dynamic two-way interaction between insurance representatives and customers. This fosters closer collaboration and trust between the customer and insurance representative, by giving the customer total transparency and control over their own data and allowing them to take charge of their own FHR process.
The SBR Technology Excellence Awards recognition is a significant milestone for AIA Singapore, reflecting its leadership in the digital transformation of the life insurance industry. iPOS+ is part of a broader digital ecosystem that includes AIA Vitality, a wellness programme that encourages healthy living and offers premium discounts, and the Customer Lifecycle Trigger , which provides analytics-driven insights and exclusive promotional codes.
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