The biggest change: Airbnb plans to verify all 7 million listings on its platform
Speaking at the New York Times Dealbook conference, Chesky said that Airbnb will use a combination of its own technology and guests to help verify that listings and hosts are accurate, assigning what he called a “confidence score.” Airbnb’s goal is to have all 7 million properties on its platform verified by December 15, 2020.
As part of that process, if guests check into an Airbnb that doesn’t have an accurate listing or host, Airbnb says it will now rebook the guest into a different listing or provide a 100% refund if it can’t.
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