Airbnb promises 100% listing verification, new refund policy and 24/7 hotline after report exposes nationwide web of scams:
’s lax policy enforcement, the company’s CEO, Brian Chesky, sent out an email to employees informing them of a series of big changes on the way regarding the company’s listing verification and customer refund policies.
Conti’s investigative report was triggered by her attempt to chase down a scammer who had not only grifted her, but also did the same to numerous othercustomers. The scammer created various faked Airbnb profiles with deceptive listings across the U.S.
Chesky explained in the email sent out on Wednesday that the company would be making a year-long effort to ensure every one of their seven million listings are being advertised accurately: “Today, we are making the most significant steps in designing trust on our platform since our original design in 2008,” he wrote. “We believe that trust on the Internet begins with verifying the accuracy of the information on Internet platforms, and we believe that this is an important step for our industry.
Hopefully the company lives up to its word and puts in a greater effort to protect its users, but if you don’t really feel like waiting around to find out, here are
Singapore Latest News, Singapore Headlines
Similar News:You can also read news stories similar to this one that we have collected from other news sources.
Jersey City votes in favor of restrictions on Airbnb and other short-term rentalsThe people of Jersey City voted overwhelmingly to uphold new restrictions on short-term rentals, in a move expected to cut down on the number of properties listed on Airbnb in New Jersey's second-largest city
Read more »
Airbnb CEO says all listings and hosts will be verified by December 2020Amid growing concerns about its rental listing platform, Airbnb will start verifying all 7 million listings, with the goal of reviewing every home listing and host by December 15, 2020
Read more »
Airbnb announces major safety changes following fatal shootingThe changes come after five people died last week in a so-called “party house” rented through Airbnb.
Read more »
Airbnb faces a critical vote in Jersey City that could eliminate hundreds of listingsJersey City residents are voting on restriction to short-term rentals, which will impact companies like Airbnb. Local government officials and the company are now going head-to-head.
Read more »
‘Party houses’ will get you banned from Airbnb — so will racism, hidden cameras and white nationalismThe company announced new efforts to address unauthorized parties after a shooting tragedy in California.
Read more »