Burgers are one of America’s favorite foods, but there’s one clear winner among American burger chains, according to a new survey.
Market Force Information, a customer experience management company, conducted a survey of 7,600 American adults to find out their favorite fast-food restaurants — and in the burger category, one reigned supreme.
Of the 14 burger chains, Jack in the Box , Wendy’s , Carl’s Jr., Burger King and McDonald’s were ranked the least favorite among customers, with McDonald’s taking last place. Tech usage has grown from previous years. Seven percent of dine-in customers ordered at kiosks, up from 4% in 2018 and 3% in 2017. Also, people ordering via tablets grew to 4% this year, up from 1% last year and less than 1% in 2017.
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