An app is not the answer: Government’s ‘free’ mental health tool raises significant privacy concerns

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An app is not the answer: Government’s ‘free’ mental health tool raises significant privacy concerns
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Canadians should be aware that PocketWell will extract a significant amount of data from users. And as data has now become the most valuable commodity on Earth, this raises major concerns.

– an online platform that gives access to a virtual network of mental health and substance use supports.”

The app is “free” to use, includes “a self-assessment tool and tracker that monitors mood and mental well-being” and connects “seamlessly” to the WTC portal. The Canadian government states that PocketWell is a response to Canadians’ feedback, and part of WTC’s efforts to improve mental health and substance use services.

However, as an app that will record detailed information about user mood and mental well-being, Canadians should be made aware that PocketWell will extract a significant amount of data from users. And as data has now become the92 per cent of Canadians have expressed concern about the protection of their privacy, with 37 per cent stating they are extremely concerned.

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