SAN FRANCISCO (REUTERS) - Apple on Wednesday (Aug 28) said it would quit its default practice of retaining audio recordings of the requests users make to its Siri personal assistant and limit human review of what audio it does collect to its own employees rather than contractors.. Read more at straitstimes.com.
SAN FRANCISCO - Apple on Wednesday said it would quit its default practice of retaining audio recordings of the requests users make to its Siri personal assistant and limit human review of what audio it does collect to its own employees rather than contractors.
Apple put the program on hold after the Guardian newspaper reported that contractors working on Apple's behalf regularly heard confidential information, drug deals and couples having sex. Apple has promoted its privacy practices in an effort to distance itself from its rivals and has taken steps since Siri's introduction in 2011 to limit data collection. Audio recordings are deleted after a set period of time, users were identified by a random number, and data such as a user's unread messages or calendar appointments were not sent to Apple's servers.
Apple says the number of audio recordings reviewed was small - less than 0.2 per cent of total requests - but users had no way to opt out of having audio retained and reviewed by humans except turning Siri off altogether.
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