As airlines continue to slash flights amid the novel coronavirus outbreak, a police officer from Minnesota is suing United Airlines over a rejected ticket refund claim. Passenger Jacob Rudolph filed the lawsuit in Chicago federal court on Monday after he claims the airline refused to refund three tickets
As airlines continue to slash flights amid the novel coronavirus outbreak, a police officer from Minnesota is suing United Airlines over a rejected ticket refund claim.Passenger Jacob Rudolph filed the lawsuit in Chicago federal court on Monday after he claims the airline refused to refund three tickets he purchased in January totaling $1,521.45. Rudolph says the airline cancelled his April 4 flight between Hilton Head, South Carolina, and Minneapolis, Minnesota.
The class action suit was filed just three days after the Department of Transportation told the airlines that they remain obligated to provide a “prompt refund” to passengers whose flights were affected by COVID-19. MORE: US airlines prepare for possibility of domestic travel shutdown, but don't believe one is imminent
"The need for monetary refunds over travel vouchers is pressing now," the lawsuit says."Travel vouchers provide little security in this public crisis, particularly where many individual Americans need money now to pay for basics like food and rent, not restrictive, temporary credits towards future travel."
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