The IRS' “2023 Dirty Dozen list” of top scams includes gambits like made-up pitches about pending large refunds and phishing emails trying to get personal information. These deceptions could get a boost from the new wave of artificial intelligence.
In December,that ChatGPT “could be used to significantly increase the overall sophistication of social engineering attacks” when it comes to drafting emails.“ChatGPT and other similar generative AI engines allow cybercriminals to easily craft phishing emails on any subject with the click of a mouse, including tax related scams,” Sergey Shykevich, threat intelligence group manager at Check Point Research, told Axios.
“Moreover, ChatGPT allows users to not only generate phishing emails impersonating IRS but also to build scripts for scam phone calls impersonating IRS.” "Scammers are coming up with new ways all the time to try to steal information from taxpayers," IRS commissioner Danny Werfel said in the “Dirty Dozen” release.The actual impact of chatbots in tax-related scams will take time to unravel, and the companies developing the quickly evolving tech could impose firmer guardrails to limit its malicious use.
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