"Entrepreneurial clients in this part of the world blow my mind, every time I see them," Ms Fraser tells CNA in a wide-ranging interview.
The firm moves US$4 trillion – equivalent to the gross domestic product of Germany – every day for 5,000 multinational companies, and much of that flow and activity is in Asia, she said.
There are also several growth opportunities in Singapore, where there are"a lot of different new lanes" coming through, she told CNA. Ms Fraser was in Singapore for a Citigroup board meeting. “It's a huge investment that we do, but it does start with being very careful on who we do business with and making sure that we are working with people who are of high reputation and keeping them safe,” Ms Fraser said."If we think of our transaction services network, which is a critical asset and capability we have here in Asia, we've been investing in a lot of cutting-edge capabilities," she added.
She gave the example of how people thought ATM machines would take over the jobs of bank tellers, but the role of the tellers changed.