Austin Water, which has issued three boil-water notices in four years, gets a new leader. | BeckyFogel
An Austin Water employee prepares to fill bottles with drinking water at a distribution site in February in response to a citywide boil-water notice.
Roalson has worked at Austin Water since April 2020 as the assistant director of engineering services. Her team works on projects that improve the water system’s operations and performance. They also play a key role in executing the utility's $1.4 billion five-year capital improvement plan.
“Residents are angry, frustrated, and have lost trust in us,” he wrote. “I share your frustration and am deeply disappointed that this event occurred.”Austin Water staff made at the city’s oldest water treatment plant.
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