Bed Bath & Beyond's new CEO admits that stores are so cluttered that customers are leaving without buying anything due to 'purchase paralysis'
Bed Bath & Beyond's new CEO has a plan to fix the beleaguered retailer, and it includes a major decluttering of its stores. , CEO Mark Tritton, who was previously chief merchandising officer at Target, laid out his plans for the company.
"From our first steps in, the store was overwhelming. There was merchandise packed top to bottom on shelves that lined every wall," she wrote. JCPenney has frequently been called out by analysts as being one of the worst offenders for this. Its CEO Jill Soltaushe was focused on reducing the amount of inventory and clearing "unproductive inventory" in stores.
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