President Biden vowed via Twitter Tuesday to hold airlines accountable after thousands of flights were canceled during the holidays following a winter storm.
The department vowed to "closely examine whether cancellations were controllable and whether Southwest is complying with its customer service plan, as well as all other pertinent DOT rules."Transportation Secretary Pete Buttigieg also said Monday that he was tracking the situation with Southwest "closely" and would "have more to say" on the issue Tuesday.
A powerful winter storm that brought blizzard conditions to several states just before Christmas caused widespread flight disruptions and cancelations over the weekend, leaving thousands of passengers stranded at airports across the country. Southwest was impacted far worse that other airlines with more than 12,000 cancelations since Friday. While other carriers appeared to have largely recovered from the disruptions by Tuesday, Southwest was still reeling.told The Wall Street JournalThe airline said in an earlier update that it would be operating on roughly one third of its schedule "for the next several days" as it regroups.
As of around 1 p.m. Eastern Time Tuesday, more than 3,100 flights in total were canceled within, into, or out of the U.S. for the day according to
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