Bus drivers learn how to help passengers with different needs

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Bus drivers learn how to help passengers with different needs
SBS TransitPUBLIC TRANSPORT
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Mr Nasharudin Mohamed is a trainee bus driver who has not yet encountered actual passengers with disabilities, wheelchair users, passengers with prams or the elderly. But he said he feels prepared to help such passengers with different needs after undergoing training to do...

A demonstration of the bus training simulator at the SBS Transit Bus Captain Training and Certification Centre on Sept 24.Mr Nasharudin Mohamed is a trainee bus driver who has not yet encountered actual passengers with disabilities, wheelchair users, passengers with prams or the elderly.

Describing a simulated training scenario with a visually impaired passenger as particularly helpful, he said: “As visually impaired passengers can’t see you, they’re more to... touch. The simulator assesses trainees’ performance by tracking and analysing their eye movements, facial expressions, hand gestures, articulation of words, and how well they handle each scenario.

With three simulators set to be in place in 2025, the public transport operator hopes to roll out the use of the mixed-reality training to all new bus drivers then, as part of the centre’s 27-day training programme.

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