Hong Kong airline Cathay Pacific confirmed it is collecting images of passengers while they're on board, monitoring their usage of the in-flight entertainment system and how they spend time during the flight
Cathay confirmed it is collecting images of passengers while they're on board, monitoring their usage of the in-flight entertainment system and how they spend time during the flight.
The airline said these images are captured via CCTV cameras fixed around the airplane and not from embedded seat-back cameras. "In line with standard practice and to protect our customers and frontline staff, there are CCTV cameras installed in our airport lounges and onboard aircraft for security purposes," a spokesperson for Cathay Pacific told"All images are handled sensitively with strict access controls. There are no CCTV cameras installed in the lavatories."confirmed that cameras were installed in their entertainment systems, sparking widespread privacy concerns.
Cathay's spokesperson said similar devices were not installed in its IFEs."Our inflight entertainment systems do not have any cameras, microphones or sensors to monitor passengers, nor have they in the past." In its privacy policy, the airline says the data collection is designed to improve the flying experience with additional personalization. The airline also says data could be shared with third-party partners for marketing purposes.While CCTV surveillance is accepted by many as a reassuring security measure, others feel tracking passengers in the confines of an airplane cabin is a step too far.
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