Changi Airport Group (CAG) has suspended a trial of new mini-bus services for large groups of passengers after premium taxi drivers protested against the trial, claiming it unfairly impacted their earnings. Drivers reported being directed to longer waiting times due to the prioritization of mini-buses, leading to a significant decrease in passenger pickups. CAG stated they did not approve any prioritization of the mini-bus service over maxi-cabs and are investigating the situation.
From 4pm to 7pm on Feb 13, premium taxi drivers parked their vehicles in the holding area of the ground transport concierge at Changi Airport. SINGAPORE - Airport operator Changi Airport Group has suspended a trial of new mini-bus services for large groups of passengers at the airport until further notice, after simmering unhappiness among drivers of premium cabs reached a tipping point on Thursday .
He added that the drivers were initially told by Woodlands Transport, which controls operations at the ground transport concierge, that these mini-buses would serve only bigger groups of passengers who could not fit into the maxi-cabs or those with a lot of luggage. The situation came to a head on Feb 13 when an estimated 70 drivers from operators ComfortDelGro and Prime Taxi agreed to stop picking up passengers from Changi Airport between 9am and midnight, said Mr Jayamogan.
"Certainly, CAG did not approve any prioritisation of the mini-bus service over the maxi-cabs, as well as the way the mini-buses were dispatched."
CHALLENGES AIRPORT SINGAPORE TAXI DRIVERS MINIBUS
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