What are the options - and limits - under Singapore's "lemon law"?
Some have told CNA that they would not seek refunds, with one describing dealing with the company asMost people have heard of CASE or the Consumers Association of Singapore, a non-profit and non-governmental organisation.
But in the Sterra debacle, it was the Competition and Consumer Commission of Singapore that investigated and alerted the firm. It's not an exhaustive list, but these practices include representing a product to have sponsorship, approval, characteristics, components, qualities, uses or benefits - that it doesn’t actually have.
Affected customers must also pay membership and administrative fees to engage CASE to negotiate on their behalf.On the other hand, CCCS gathers evidence of unfair trade practices, applies for court orders to compel retailers to stop such practices, and makes sure retailers comply with those orders.Yet if the retailer doesn’t comply with the court order, it can be taken to task for contempt of court. This is a criminal offence punishable with a fine or jail term.
Consumers Association Of Singapore CNA Explains
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