The agency in Colchester is rated inadequate after inspectors found more than 25,000 unread alerts.
A care agency has been placed in special measures after inspectors found more than 25,000 unread alerts on its electronic system.
The Care Quality Commission said the system at Jadee's Nursing Agency in Colchester was used to flag missed visits and any medication concerns.The agency has disputed the findings and said it had appealed against the care watchdog's decision. In a statement, registered manager Dinah Obeng said: "We are not insisting we had no flaws as a company.
"However, the truth of the inspection was not shared with the general public whatsoever and for that we were treated unfairly.published its report last weekIt said inspectors had spoken to seven service users, and the relatives of seven service users, as well as six staff members. At the time, the company provided personal care to 34 people in their homes in north Essex and rural Suffolk.
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