A major cyberattack in June took out a national data centre and crippled public services in Indonesia. Cybersecurity efforts must live up to Jakarta’s lofty digital ambitions, says NTU’s Sulfikar Amir.
Travellers at Soekarno-Hatta Airport in Jakarta, Indonesia faced snaking queues for the second time in a month, after a ransomware attack on Jun 20 and the global CrowdStrike outage on Jul 19, 2024. disrupted services, as airlines processed check-ins manually and even cancelled flights. For Jakarta’s Soekarno-Hatta International Airport, it was the second time in a month.on the server forced officers to rely on manual checks and dozens of international flights were delayed.
Despite the anti-climax ending, it is worth asking why and how these data breaches have transpired, given Indonesia’s lofty digital ambitions.Indonesia’s ambition of a digital nation has its roots in 2019, when President Joko Widodo, popularly known as Jokowi, signed a presidential decree paved the way for the Satu Data Indonesia or One Data Indonesia policy. SDI aimed to integrate and standardise data systems in the massive country of 280 million people.
His vision led to establishment of the national data centre . PDN was designed based on the belief that centralised data systems would remove hindrances and bottlenecks, and allow central and local district governments to use data more effectively. On the surface, weak server protection and administrator password appear to be the flaws exploited in the cyberattack.
Kominfo needs stronger institutional capability, technocratic experience and technological vision. Its authority covers all areas of communication and information technology, but its leaders lack competence and expertise in this field. In organisational studies, it is widely acknowledged that meritocracy in leadership shapes a stronger institution.
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