In a world of rapid seismic changes, we would need regular, published polls on public sentiments regarding policy matters to understand emerging ...
Do we know enough about the challenges and changing aspirations of Singaporeans? I doubt so.
These have implications for policymakers who can gauge the effectiveness of public policies and ways to improve their implementation.REACH, formerly known as Feedback Unit, is the Government’s leading public engagement and sense-making machinery. It was set up in 1985 to connect with citizens on national and social issues.
We tend to think of the “good” things rather than the “bad” when asked to evaluate the performance of a company or a national leader. The response bias is further compounded by a cultural leaning to give “face”, leaving a dignified answer even if the experience is less than desirable. Healthcare professionals have stepped up remote telehealth consultation as an interim measure. About half of those who had received the treatment reported that experience as comparable to in-person consultation.
At a strategic level, national opinion polls are the conduits of this dialogue. Getting Singaporeans to speak out on what matters to them and debate what the trade-offs that we can accept, is the first step to engaging the masses and bridging the plurality of voices. For this institution to be regarded as a legitimate authority, an autonomous social enterprise can be set up for this purpose. This arrangement offers flexibility on the type of projects that can be taken up, and the nature of a social enterprise promotes a greater sense of public inclusion and ownership.
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