Credibility: A key criteria to build trust in the fintech and digital banking space

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Credibility: A key criteria to build trust in the fintech and digital banking space
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Collaborations that assure investors & customers of Boosts’ trusted nature Capabilities boosted by formidable track record and expertise of RHB bank As demand for digital financial services rise with more customers turning to digital solutions for all their financial needs, trust is stated to have a positive correlation to adoption for most across Southeast Asia. In tandem, integrity and communication are among the most ubiquitous predictors of trust in digital financial service providers.

In tandem, integrity and communication are among the most ubiquitous predictors of trust in digital financial service providers. In terms of integrity, it is the perception of how reliable an organisation is, whereas communication refers to an organisation’s ability to effectively provide information in a responsive andThese aspects translate to an organisation’s credibility in the eyes of the public.

This is a testament to Boost’s simple and conveniently available digital-first solutions, which incorporates a comprehensive e-Know Your Customer via a 5-minute digital application journey supported by AI and machine learning tools, with funds disbursement within 48 hours upon approval. The MOU encompasses two key parts: The first being a commitment to exploring extending a portfolio guarantee for the future digital bank's SME focused loans with CGC, and the second to collaborate with CGC in taking up referrals to provide financing for eligible MSMEs without collateral.

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