Customer unhappy after foodpanda offers 20-cent refund for spilled milk tea order - Singapore News

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Customer unhappy after foodpanda offers 20-cent refund for spilled milk tea order - Singapore News
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“Food panda, spillage 3/4 of the milk tea. compensate only $0.20. Who would order meal if not because of the drinks,” the customer said.

SINGAPORE — A woman took to social media after receiving an order of milk tea with 3/4 of the contents spilled as she was unhappy with the compensation offered by delivery service foodpanda, which said it would process a refund of $0.20 plus a compensation voucher worth $3.00.

She also posted a photo of her order showing a takeaway cup from Costa Coffee in a plastic bag, which is half-filled with light brown liquid.

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