With customer service, an endless exercise in frustration, one startup with an edgy name is trying to help. It's called Karens for Hire.
“It would never come,” said Ray, 29, a federal worker in Denver. “I would be in tears on the phone.”
Ray thought the Karens for Hire video was merely funny until she was telling a friend about it the next day. Suddenly she stopped herself.and read some encouraging reviews. The average fee of $65 seemed well worth a gamble. She sent in a request for help.Her plea arrived at a 19th-century brick house on one of Pittsburgh’s once-grand boulevards.
On the other side of the table, Grimm — her business and romantic partner — was reviewing the fine print on a solar panel contract. A family in California has tried for months to understand why their roof array was producing less than a third of the expected voltage, leaving them with light bills of $200 month. The company that sold and installed the system had stopped replying.“They’ve got a good case,” said Grimm, highlighting the provision that promised monthly bills of just $19.
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