Thousands of DBS Bank customers in Singapore said on Friday they were unable to use DBS digibank online and mobile services for about an hour from around 12.30pm. DBS’ digital banking services, as well as physical ATMs, were said to be down. Complaints on the...
Thousands of DBS Bank customers in Singapore said on Friday they were unable to use DBS digibank online and mobile services for about an hour from around 12.30pm.Complaints on the website Downdetector, which tracks outages, saw a surge in complaints about DBS at 12.45pm.
There were more than 2,000 reports from DBS bank customers on the website.In response to customer complaints on the bank’s Facebook page and on Twitter, DBS said at about 12.4pm that it was experiencing higher volume traffic for digibank login, adding that its team had been notified on the issue.
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