Delta Airlines CEO Weighs in on Reclining Seat Debate, Says 'Proper Thing to Do' Is to Ask First
on Twitter that shows a man striking her reclined seat over and over again with his fist.
“After much consideration, and exhausting every opportunity for American Airlines to do the right thing, I’ve decided to share my assault, from the passenger behind me, and the further threats, from an American Airline flight attendant,” Williams said in aScott Olson/Getty Williams said that she put her seat in the upright position while the man behind her ate, but returned it to a reclining position afterward, which is when she said he punched her seat “hard” nine times, prompting her to begin filming.“We are aware of a customer dispute that transpired on American Eagle flight 4392, operated by Republic Airways on January 31,” a spokesperson for American Airlines previously told PEOPLE.
“We haven’t reduced our pitch in our aircraft in years,” he said, referring to the space between seats. “In fact, we’ve been going the other way. We’ve been adding a lot more pitch and a lot more seats with more space on our aircraft… We ask all of our customers to do their very best to show respect to their fellow customers, and we want all our customers to have a great time when they’re here with us at Delta. We generally do not see that issue on Delta.
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