Divvy had fewer of its bikes deployed on the street this spring and early summer.
Only two Divvy bikes and some scooters remain at a long dock outside Union Station in the West Loop on Aug. 30, 2022.
“CDOT is committed to ensuring all Chicagoans have access to safe and convenient transportation options, and our bike-share system is an integral part of that,” CDOT said in a statement. “While Divvy has continued to grow in size and popularity, it’s a concern any time residents are struggling to find available bikes. CDOT is working closely with our partners at Lyft to ensure the system is strong and provides quality service to residents.
Since 2019, Divvy has added about 8,500 bikes, 500 of which were nonelectric pedal bikes, according to CDOT. Agency spokeswoman Erica Schroeder and Lyft said they are on track to complete a planned citywide 10,500 e-bike expansion by the end of the year.Lyft said the supply chain challenges are easing, which should mean more bikes are returning to the street. The company is working to upgrade e-bike parts so they last longer, and are easier to repair when they do break.
Divvy also offers a separate program for riders who meet income guidelines, and those prices remained the same. Customers who rode in the former e-bike fee waiver zone are getting $5 monthly credits through at least the end of the summer, and the city and Lyft have provided $10 monthly e-bike credits.
She recalled attempting to ride a Divvy from the Field Museum to Lakeview, and abandoning the idea when she learned the trip would cost $18. Wennink, who usually rides a personal bike, is not a Divvy member. The company highlighted member pricing, saying the majority of rides are taken by members, who are also likely to ride more often.
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