Apart from an increasing number of clients, the industry is also under pressure to meet the evolving needs of a more diverse demographic.
Montfort Care, another social service agency, is adapting to a growing clientele of younger seniors aged between 65 and 74.
“ many of them spent tons of time during their earlier days working very hard and earning savings, and neglected the importance of family relationships.” “The seniors are not easy to reach out to because of the traditional mindset that social services are meant for the very needy and low income. Many of them do not see where they can fit in, and when they may need help,” said Ms Soo.Seniors staying in condominiums and private estates are harder to reach out to, with eldercare providers needing to work with condo management or residential committees to arrange visits.
Agencies say the challenge is in getting more volunteers and community partners to cater to the diverse clientele and sustain the programmes.
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