Eventbrite's Julia Hartz on how to hire teams that boost business: SuccessWithMoira
“It took me a long time to consider myself an entrepreneur,” says Eventbrite’s Julia Hartz of her journey from startup cofounder to CEO of the $2.4 billion ticketing company that has upended the event industry. “Real entrepreneurs,” she says, are those infectiously optimistic leaders “who are born missing the chip in their brain that says things might not work out.
After ten years as Eventbrite’s president, Hartz took the over the CEO reins from her husband in 2016, a career evolution that she says required her to “hold her breath and jump.” “When you become CEO, there's something in that title that changes everything mentally,” says Hartz, who navigated the new challenge with a laser focus on the company’s ultimate purpose, not her pressures.
Hartz’s dedication to empowering others has ensured that Eventbrite’s culture of inclusivity remains an emblematic facet of the company as it scales. A relentless advocate for diversity in tech, she has steered both Eventbrite’s executive team and board to directors to reach a 50/50 gender split, a balance Hartz believes has been a critical asset to both her rise and the company’s success.
I recently sat down with Hartz to discuss her journey from founder to company CEO and what’s she learned about failure and purpose along the way and how she defines power. Edited highlights below.“I felt like what I brought to the table was operational muscle over entrepreneurial muscle. My point of view has changed over time with experience that I don't think entrepreneurs are necessarily always born that way.
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