Overall crime rates are down in Los Angeles this year, but a surge in smash-and-grab robberies is casting a long shadow over shoppers and retailers.
flowed into the Canoga Park storeThe sound of glass display cases thrown to the ground sounded like gunshots, said a Nordstrom employee who had a clear line of sight of the robbery. She told customers to run to a back room in case the robbery turned violent.The thieves snatched designer items, undeterred by the chains and cables binding the wares. Shelving was yanked apart. Some dragged display cabinets still attached to high-priced accessories toward the store doors.
“What can stores do to be safer?” said Ani Chittle, 77, a Westfield Topanga mall regular who was drinking coffee outside the Nordstrom on Monday with her husband. “We are not overreacting to the robberies and I’m not so scared that I have changed my habits to visit here.”The LAPD responded to the robbery by beefing up patrols. But officials said they are concerned about the message the brazen mobs send about safety.
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