Travel chaos at major UK airport as ALL flights ‘face cancellations & delays’
FURIOUS passengers have been stuck on planes and in massive queues for hours as "utter chaos" has hit Manchester Airport.has told those departing to stay away from Terminals 1 and 2 and any planes arriving might get sent to a different airport.
Ellison, his wife and five-year-old child had sat in a plane on the tarmac at Terminal 1 for two hours after arriving from Paphos, Cyprus, at 2.50am.He said that when his family of three got to baggage claim they found suitcases all throughout the hall with no indication of which carousel had received which flight.He said: "It was just pure luck my family's bags were close together, but on different belts.
He said: "Apparently Border Force wouldn't send any buses until they had cleared the backlog and moved the backlog from the terminal." If you're flying to or from the UK, your airline must let you choose a refund or an alternative flight.So if you booked a return flight and the outbound leg is cancelled, you can get the full cost of the return ticket refunded.
Some airlines may stretch the definition of the "extraordinary circumstances" but you can challenge them through the aviation regulator the Civil Aviation Authority .If you can't claim compensation directly through the airline, your travel insurance may refund you. Richard said: "Waiting for Manchester airport pickup ….. Already delayed a few hours and no information on arrival. It's total carnage."Another passenger said: "An update on what's being done to get this mess resolved ASAP would be more useful than apologising for any inconvenience.
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