Residents of Paradise, Calif., know all too well what people in West Maui are going through. They share advice on how to cope — and look to the future — after a devastating wildfire.
"I had to humble myself and learn trust, learn vulnerability, learn acceptance of what it means for others to provide for my welfare because I had nothing and I was met with perfect strangers who met me in a parking lot," she said, adding"that changed my life."Survivors also offered advice for navigating the red tape of insurance and Federal Emergency Management Agency assistance, and say patience and documentation are key.
Richard and Zetta Gore say one of the first things they tell people about their experience is"we hope you have insurance." He says it can be stressful to navigate the bureaucracy, but worth the benefits.The Gores had trouble communicating with insurance right after the fire: They had to go to Chico and stand in line for hours every day just to get their mail. They anticipate people on Maui facing similar challenges, and urge patience.
Nelson urges people without insurance to connect with FEMA and other available resources, like United Way. For those who do, she recommends keeping in touch with their provider — and holding their ground — throughout the process.
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