The Samsung GalaxyNote20 was always a hard sell as a $1,000 smartphone, but it was somehow even much worse than I had expected.
There are many reasons to love Samsung. It has a broad range of good devices, solid software, and the ability to interconnect smart devices better than most Android manufacturers — but the Samsung Galaxy Note 20 is not one of the reasons. In fact, it’s a terrible smartphone, and after swapping to the Google Pixel 7 Pro, I can finally purge myself of this experience and move on.
Related Unfortunately, it had firmly pushed the stops back into the Note 20. It wasn’t a bad-looking phone, but it wasn’t up to the standards of its $1,000 price tag — even in 2020. The back was plastic, the display was limited to 60Hz, and it was missing the camera tricks that made the Note 20 Ultra shine. It wasn’t a bad setup, but it wasn’t a $1,000 spec sheet.But in spite of all that, I was excited to use it.
The Samsung Galaxy Note 20 single-handedly undid all that. Even from new, it struggled to get a day out of a full charge. A 20-minute dog walk with podcasts would wipe off almost 10% from a freshly charged phone. As a seasoned pro, I went into battery-saving maneuvers, switching off the always-on display, and ratcheting down the brightness to the point where I had to squint to see the screen.It helped a little, but it still needed more to become somewhat acceptable.
An uninspired piece of mobile tech A rubbish battery is a pretty strong red line for me, but perhaps my time could have been made easier if the phone excelled in other areas. Samsung had shipped the phone with some cosmetic drawbacks, so surely, the other areas were good?My Galaxy Note 20 is technically Mystic Green, but its soul is beige. It’s the color you paint on walls because it’s inoffensive and because your sight slides off it without leaving any lasting impression.
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