I’m a London-based freelance journalist who specializes in all aspects of technology including reviews, investigations, comment and news. My Audible original podcast 'The Squid Scam' came out in January 2023. I have also written for The Guardian, TechRadar, The Evening Standard, New Scientist and others.
To quickly recap: some Pixel 6, Pixel 6 Pro, Pixel 7 and Pixel 7a users noticed that they no longer had access to their local files, or that their devices were stuck in a bootloop and experiencing crashes.
For that, Pixel owners may have to factory reset their devices, which will wipe everything. For people that are able to access their phones, they will need to fill out aThis has been one of the more serious Pixel phone problems. The first reports of the bug surfaced at least 26 days ago on, with others posting around a similar time on the Pixel support forums.
“Pixel 7 with 2 accounts. Updated to 14 over a week before. Phone went into bootloop while I was driving then after 3 restarts it got stuck on the Pixel loading screen. Had to borrow somebody's phone to text my husband,” a Pixel 7 owner named Pamela explained to me. On Reddit, under Google’s post on the issue, some users said they had received the update and their storage problems had too been solved. Over on Google’s support forums the bug fix appears to have worked for several other users, restoring access to their files and previously affected apps now working correctly.
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