Government SMSes will show ‘gov.sg’ as the sender ID from July 1

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Government SMSes will show ‘gov.sg’ as the sender ID from July 1
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The initiative aims to safeguard people here against government official impersonation scams.

SINGAPORE - From July 1, virtually all SMSes sent by government agencies in Singapore will have a single sender ID, as part of efforts to make it easier for the public to identify authentic government text messages.

Over a two-week period beginning on June 18, government agencies will gradually begin to send messages using the gov.sg sender ID, with all messages displaying the new ID from July 1. According to the authority, more than 4,000 businesses – including financial institutions such as DBS Bank and e-commerce firms such as Lazada – are on the registry as at April 2024.The consolidated gov.sg SMS sender ID is designed to give the public added confidence and peace of mind when it comes to identifying legitimate SMSes from government agencies, said Smart Nation Group deputy secretary Sim Feng-Ji.

The gov.sg sender ID currently applies to messages sent via SMS, but not other messaging platforms such as WhatsApp or Telegram. Mr Fernandez noted that a multi-tiered system is in place to detect scammers who try to spoof the gov.sg sender ID. For example, messages from scammers using alternative spellings, such as g0v.5g, will be prevented from reaching the public.

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