Hospitals routinely use a tool powered by OpenAI’s Whisper transcription model, which researchers find can hallucinate entire passages during periods of silence.
A few months ago, my doctor showed off an AI transcription tool he used to record and summarize patient meetings. In my case, the summary was fine, but researchers cited in this report by The Associated Press have found that’s not always the case for transcriptions created by OpenAI’s Whisper, which powers a tool many hospitals use — sometimes it just makes things up entirely.
Many of the recordings they used were gathered from TalkBank’s AphasiaBank. One of the researchers, Allison Koenecke of Cornell University, posted a thread about the study showing several examples like the one included above.
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OpenAI's Whisper invents parts of transcriptions — a lotSarah Fielding MS, is an acclaimed journalist focusing on mental health, social issues, and tech. At Engadget, she reports on tech news, whether it be a Twitter bot exposing gender pay gaps or a beloved classic game's revival.
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