Sophisticated phishing emails, malicious codes, and hacking programmes are among the concerns of cybersecurity experts as the popularity of chatbots grow.
Businesses have also flocked to the chatbot, drawn by its content creation and language processing capabilities that can allow firms to save manpower, time and money.
The accessibility, popularity and extensive use of such chatbots are causing increasing concerns among cybersecurity experts over ethical and security considerations. “But with AI-generated messages, it would be a lot more difficult to detect because the content looks like human written messages, and every email can look different,” said Professor Lam Kwok Yan from the Nanyang Technological University’s school of computer science and engineering.Commentary: ChatGPT is a data privacy nightmare - anyone who has ever posted online ought to be concerned
Apart from phishing, experts warn that the technology can also be used to write malware code that attacks computer systems.Tech giants including Google, Microsoft and Baidu are all jumping on the bandwagon, with similar products and plans to advance them amid a chat engine race.With cybercrimes expected to rise along with the use of AI chatbots, experts are calling on authorities to look into initiatives to defend against threats and safeguard users.
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