How to give your boss bad news—and still look so good they'll want to give you a raise via CNBCMakeIt
No matter how hard you try to prevent problems in the workplace, it's inevitable that something will go horribly wrong — and that you'll need to tell your boss.
Bad things are going to happen. But if you can deliver bad news in a way that gives your boss confidence that you're calm, cool and in control, you'll be surprised how quickly your reputation grows. In fact, they might be so impressed by how you handled the situation that you'll get promoted. Here are five steps to doing just that:
People who lack command of the facts and data, or try to sugarcoat and cover-up problems tend to look weak, ineffectual and even suspicious. It can be as simple as saying,"I have some bad news about the Johnson account." You've had time to think this over, but your boss may need additional time to catch up. Bosses like to be masters of their own fate — they like to be in control. Provide this control by saying,"That's the situation. I have a few thoughts on some possible solutions. Is that something you would like to hear about right now?" But make sure you come prepared with two or more solutions. This will increase the chances of your boss actually considering one of your ideas.
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