SINGAPORE - When Miss Huo Xi Ping checked her OCBC Bank account on May 14, the student was stunned to learn that a total of $137 had been charged through several transactions over two days to ChatGPT subscriptions. But the 19-year-old student had never subscribed to the paid version of OpenAI's artificial intelligence programme, which was launched in February and...
SINGAPORE - When Miss Huo Xi Ping checked her OCBC Bank account on May 14, the student was stunned to learn that a total of $137 had been charged through several transactions over two days to ChatGPT subscriptions.
Since January, the police have received four reports of OpenAI or ChatGPT making such unauthorised transactions, although the Cyber Security Agency of Singapore said it has not received any reports of fraudulent transactions related to ChatGPT subscriptions. Customers of other local banks including POSB, DBS Bank and UOB have found similar transactions in their accounts.
On May 29, content creator Daisy Anne Mitchell posted on TikTok that she lost $205 over eight days through 28 small transactions, including charges of $1 and $3, made from her POSB account to Apple. Mr Ian Lim, Palo Alto Networks' field chief security officer, said these card details could have been derived from a Bank Identification Number attack, where fraudsters have the leading six digits in a credit card and use software to generate the remaining numbers, along with the card verification value or CVV, and expiration dates.
Fraudulent transactions can also occur when cyber criminals use card details from a data leak or when a customer's data is stolen from an unsecured website, said Mr Beaver Chua, OCBC Bank's head of anti-fraud, group financial crime compliance.
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