An Apple store in Southlake, Texas, is closed this week following an outbreak of positive Covid-19 cases among staff members.
The store, which has 151 employees, reported four positive cases immediately after Black Friday on Nov. 26, according to an internal email obtained by NBC.
The outbreak hints at a breakdown in policy between Apple’s corporate offices and its retail locations. While the tech giant was among the first national retailers to close all its U.S. stores in 2020, employees at the Southlake location say they have not always been able to operate with the same level of caution.
The experience is echoed by an Apple retail employee in another Southern state, who asked not to be named for fear of retribution and said they worked on Black Friday despite experiencing Covid symptoms. The employee had previously asked their manager to take special sick leave, which is an Apple policy that applies to employees experiencing Covid-19 symptoms. But the employee was reportedly told the leave only applied to those who tested positive for the disease — which they had not.
Miller and another employee who worked on Nov. 26 said the Southlake store was packed “shoulder to shoulder” with a line of people extending out the door. Customers were not required to wear masks, as face coverings are not mandated in Texas.
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