The electronic change of address function on ICA's site remains suspended while security improvements are being made. The Ministry of Digital Development and Information (MDDI) said that government agencies have conducted checks and found no transactional services that can be completed using only a person's NRIC number and its date of issue after an ICA e-service platform was exploited by scammers. Four men have been charged with offences under the Computer Misuse Act.
ICA e-service scam: Checks found no other govt services can be done with only NRIC number, date of issue
"So far, there have been no transactional services identified that can be completed in the same manner," she said. ICA has since introduced facial verification scanning when individuals use their Singpass accounts for higher risk transactions such as changing their home address, she added.On Jan 11, ICA announced that scammers had used hacked Singpass accounts to circumvent several security safeguards in the ICA's change of address system.
However, scammers made use of hacked Singpass accounts and leaked NRIC details to log into ICA's platform. They then successfully changed the address of 71 victims, according to the latest figures heard in Parliament on Feb 4.
Crime ICA E-Service Scam Singpass Cybersecurity Fraud Computer Misuse Act
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