The ICA Services Centre is currently open for half a day on Saturdays but this will change from Sep 2.
New: You can now listen to articles.SINGAPORE: The Immigration & Checkpoints Authority Services Centre will only operate on weekdays from Sep 2, announced ICA on Thursday .
The centre, located at ICA Building near Lavender MRT station, is currently open on Saturdays from 8am to 12.30pm, as well as weekdays from 8am to 4.30pm.The number of visits to the Services Centre dropped by about 50 per cent from 2019 to 2023, said ICA, adding that 95 per cent of customers now submit their applications online.ICA attributed the drop in physical visits to the online availability of many of its services.
Users can retrieve these digital documents remotely with the MyICA mobile app, MyICA e-service on the ICA website, My Legacy Portal and FileSG. Passports and identity cards will still need to be collected physically, either at the ICA Services Centre or designated post offices. All post offices are open on Saturdays, while several also operate on Sundays.
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