The customer said that the explosion sent glass fragments flying across the room in his home. He also uploaded a photo of his injured finger, which was believed to have been cut by the glass.
SINGAPORE: IKEA apologised after yet another customer reported that a DETOLF glass display cabinet made by the Swedish furniture giant shattered abruptly.The customer, Adam Tan, wrote on the COMPLAINT SINGAPORE Facebook group that the explosion sent glass fragments flying across the room in his home. He also uploaded a photo of his injured finger, which was believed to have been cut by the glass.
He said: “It just exploded. Each glass fragment was about 0.5cm to 1cm long, some of it turning into a sharp and highly dangerous powder. We’re lucky we weren’t hurt, but as a safety precaution, we recommend being extremely careful or not buying this shelf at all.” While this is a well-known problem in the industry, the company has reported the matter to product developers to ensure they develop and create more impact-resistant glass with comprehensive quality and safety checks so customers can confidently use their products.
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