Investigation: Many U.S. hospitals sue patients for debts or threaten their credit

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Investigation: Many U.S. hospitals sue patients for debts or threaten their credit
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An examination of billing policies and practices at more than 500 hospitals across the country shows widespread reliance on aggressive collection tactics.

to cut back on food and other essentials, drain retirement savings, and make other difficult sacrifices.

A quarter sell patients' debts to debt collectors, who in turn can pursue patients for years for unpaid bills;Nearly 40% of all hospitals researched make no information available on their websites about their collection activities, although KHN in some cases was able to obtain the information through repeated requests.

Balogun, a prize-winning student, landed a job at banking giant Goldman Sachs and used his signing bonus to begin paying down the debt. Five years later, he's still making payments. Now Balogun said he thinks twice before going to the doctor. Ascension spokesperson Nick Ragone told KHN that the chain, America's second-largest Catholic system,"ceased taking legal action against patients for unpaid bills starting in October 2019." But New Yorkthat Lourdes continued to file legal actions against patients until at least 2021.

At many medical centers, however, information about financial assistance is difficult or impossible to find. About 1 in 5 hospitals researched by KHN, including public university systems in five states, don't post aid policies online.

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