While tempers were frayed at points, especially when there were instances of queue-cutting, the evening commute was mostly orderly.
Commuters waiting to board the shuttle train from Jurong East MRT station towards Boon Lay MRT station on Sep 25, 2024. SINGAPORE: Regular train services between Boon Lay and Queenstown MRT stations were down on Wednesday due to a train fault, extending past the after-work rush hour.This caused a train near Clementi station to stall, and about 850 commuters on this train had to disembark on the tracks and be guided back to the station platform.
A defective train axle box on a first-generation train dropped and caused the wheels of a bogie to come off the running rail and hit track equipment, including the third rail and point machines, the statement said, adding that this had led to the power fault. CNA reporters at several stations observed how crowds ballooned and were managed at platforms and bus areas during peak hour traffic.
Commuters are held temporarily at the Boon Lay MRT station gantries, to prevent overcrowding at the train platform on Sep 25, 2024. At Buona Vista, confused passengers were heard asking staff how they could reach MRT stations beyond Queenstown. Likewise, the queue for bridging bus services at Jurong East stretched to about 300m along the sheltered walkway from the bus stop outside Block 201 Jurong East Street 21 to opposite Westgate mall. The waiting time for buses was at least 15 to 20 minutes but passengers were observed to be waiting in an orderly manner.
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