Tech entrepreneur and Founder of Kindgeek, a full-cycle fintech product development company. Read Yuriy Gnatyuk's full executive profile here.
of customers would leave after just one poor chatbot experience. Speed, efficiency, convenience and personalization are what customers look for in 2023, and I believe that's what a GPT-driven chatbot can help you deliver.
Fine-tuning can be considered a solid choice for a few reasons. First, it ensures your custom GPT model is private, helping you minimize the possible data security risks of public AI models. Second, fine-tuning is more efficient. It allows you to squeeze a higher quality of responses from your data to achieve much better performance for your business use cases. And third, given the first two reasons, it's simply a better investment of resources.
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